blc Responsible Gaming —
Stay in control, stay in the game
blc believes that betting and casino games are enjoyable only when played in a controlled and informed way. On this page you will find out how to set your own limits, recognise warning signs early, and get help when needed.
Gaming is entertainment, not addiction
blc is an entertainment platform. Slots, live casino, or cricket betting — every game is designed for fun, not as a financial solution. When gaming goes beyond entertainment and becomes a habit, it can harm your personal life, family, and financial wellbeing.
That is why blc is committed to maintaining a safe gaming environment. Our terms and conditions include detailed responsible gaming policies. From opening an account at blc to every transaction — safe behaviour is the priority at every step.
Ask yourself a few questions before playing: Am I playing just for fun, or am I trying to recover losses? Am I going beyond my budget? Is my family worried about my gaming? Answering these questions honestly is the first step toward responsible gaming.
If you want to know how we collect and use your data, take a look at our Privacy Policy — it explains how we keep your information secure.
Age verification is mandatory
To take part in any betting or casino games at blc, you must be at least 21 years old. Age is verified at account registration. If a minor gains access to any account, notify our support team immediately. Parents and guardians are urged to keep their device and account details out of the reach of children and teenagers.
Self-control tools
blc provides several tools that let you manage your own gaming limits. To use these features, contact us via 24/7 live chat or email.
Deposit limits
Set a maximum amount you can deposit per day, per week, or per month. Lowering a limit takes effect immediately; increasing one takes effect after a set waiting period.
Session time limits
Decide how long you want to play each day. Once the set time is up, the system will automatically alert you so you can make a conscious decision about whether to continue.
Self-exclusion
If you want a complete break for a set period, activate self-exclusion. During this time you will not be able to log in to your account. It cannot be cancelled before the period ends.
Loss limits
Set a limit so that play stops once your losses reach a certain amount. This is one of the most effective ways to keep financial losses in check.
Reality checks
After you have been playing continuously for a set amount of time, a pop-up message will appear reminding you how long you have been playing and how much you have won or lost. This helps you stay aware.
Cooling-off period
For a short-term break, choose a cooling-off period from 24 hours up to 30 days. During this time your account stays active, but deposits and betting are paused.
To learn more about these features, read our FAQ — it explains step by step how each tool works.
When should you be careful?
If one or more of the signs below apply to you, take action quickly.
- You are playing beyond your budget and feeling regret afterwards.
- You keep playing in an attempt to win back money you have lost.
- You are spending long hours gaming while neglecting family or work.
- You have tried to stop playing but cannot.
- You are playing with borrowed money or doing so secretly.
- You feel restless or irritable when you cannot play.
- People close to you have expressed concern about how much you are playing.
Check in with yourself
Answer the questions below honestly. If most of your answers are yes, it is time to seek support.
- In the past month, have you spent more time or money on gaming than you planned?
- Have you tried to cut back on gaming but been unable to?
- Is gaming causing problems in your relationships with family, friends, or at work?
- After a loss, do you bet more in the hope of winning it back?
- Are you hiding your gaming from people close to you?
If you are unsure about your answers to these questions, speak directly with our 24/7 support team. We are ready to help without judgement.
Help is close by
Acknowledging a problem is the most courageous step. blc and the people around you are always ready to help.
blc Live Chat
Any time, day or night, 24 hours a day 7 days a week — come to our live chat. Our support agents, available in both Bengali and English, will assist you with self-exclusion and setting limits.
Email support
You can also reach us by email alongside live chat. You may request support while keeping your identity completely confidential. Email address: [email protected]
Family and friends
Talk openly with the people closest to you. The support of family and the encouragement of friends are the greatest strength in overcoming a problem. They can help you make the right decisions.
Professional advice
If you feel that your gaming habit is getting out of control, seek advice from a mental health professional or counsellor. Mental health services are available at various government and private hospitals in Bangladesh.
Permanent self-exclusion
If you want your account closed permanently, let our support team know. Once permanent self-exclusion is applied, there is no option to reopen the account — this is a final decision.
10 rules for responsible gaming
- Set a specific budget before you start playing and do not go beyond it.
- Do not treat gaming as a source of income — it is entertainment, not an investment.
- Avoid betting more to try to win back money you have lost.
- Take a break from gaming if you have been drinking or are under mental stress.
- Take regular breaks — play in short sessions rather than for long stretches at a time.
- Keep track of time — watch the clock and finish playing within your set time.
- Always give spending time with family or friends more priority than gaming.
- Do not share your account details with anyone, especially minors.
- If someone expresses concern about your gaming, take it seriously.
- Use self-exclusion when needed — it is not a sign of weakness, it is a sign of good judgement.